Account Settings
Manage your social connections, store, email DNS, SMS sender, brand details, profile, billing, and team members.
Your account settings control your profile, brand configuration, social connections, team management, and billing. Settings are organized into tabs based on your user role and subscription plan.
Accessing Account Settings
- Log in to Get Shouting
- Click on your Display Name in the far right of the navigation bar
- You will see tabs based on your role and plan
Available Tabs
1. Social & Brand Settings
Configure your Brand identity (name, color, logo, URL), connect social media accounts, connect your e-commerce store (Shopify, WooCommerce, or Etsy), configure your Email CRM sender and custom domain (DNS), set up your SMS sender, customize AI prompts (Pro & Agency), add users to Brands (Pro & Agency), and refer friends for a free month.
Required Role: Admin or Super Admin | Plans: All plans (Email CRM and SMS require Email CRM plan)
2. Agency
Manage multiple Brands under one Agency account. Invite, add, or remove users and set their roles
Required Role: Admin or Super Admin | Plans:Agency & Enterprise only
See Documentation →3. Team
Invite users, manage roles, and control team access within your current brand.
Required Role: Admin or Super Admin | Plans: Team, Agency, and Enterprise
See Documentation →4. My Profile
Manage your personal account information and referral program participation.
Required Role: All users | Plans: All plans
See Documentation →5. Billing
Manage subscriptions, payment methods, view invoices, and purchase add-ons.
Required Role: Super Admin only | Plans: All plans
See Documentation →Quick Reference: Tab Permissions
| Tab | Required Role | Required Plan |
|---|---|---|
| Social & Brand Settings | Admin or Super Admin | All plans (Email CRM & SMS require Email CRM plan) |
| Agency | Admin or Super Admin | Agency or Enterprise |
| Team | Admin or Super Admin | Team, Agency, or Enterprise |
| My Profile | All users | All plans |
| Billing | Super Admin only | All plans |
User Roles
User
Create and publish shouts, view analytics, access Library and Store, view My Profile. Cannot change account settings, invite users, or manage billing.
Admin
All User permissions plus: access Social & Brand Settings, change brand settings, connect social accounts, manage AI prompts, access Team tab (Team+ plans), access Agency tab (Agency/Enterprise), invite users. Cannot access Billing or assign Super Admin.
Super Admin
All Admin permissions plus: access Billing, manage billing and subscriptions, cancel subscription, assign Super Admin role to others.
Troubleshooting
"I don't see a tab I need"
Possible reasons: role restriction (you may be a User) or plan restriction. Contact your brand's Admin or Super Admin to elevate your role or perform the task. Upgrade your plan in the Billing tab (Super Admin only).
"Changes aren't saving"
Verify you have the correct role, check for error messages below fields, refresh the page, try a different browser, or contact support.