How to Connect Your Shopify Store to Get Shouting

Two ways to connect: from the Shopify App Store or from within your Get Shouting account

Important: Email Requirement (App Store Install Only)

This applies only when you install from the Shopify App Store. When you connect from within Get Shouting (Method 2), you are already logged in — we connect the store to your current brand. No email matching is required.

App Store install (Method 1)

We use your Shopify store contact email — NOT the email of whoever is logged into Shopify.
What Details
Source Settings → Store details → Store contact email (from Shopify API)
We use The store's configured email
We do NOT use The email of whoever is logged into Shopify when they click "Add app"

Before installing from App Store

  1. In Shopify: Settings → Store details → note or update Store contact email
  2. Ensure your Get Shouting account uses that same email
  3. Then install from the App Store

Prerequisites

  • A Shopify store (or Shopify Plus)
  • Your Shopify store domain (e.g., your-store.myshopify.com)
  • App Store install: Store contact email in Shopify should match your Get Shouting account if connecting to existing account
  • In-app connect: A Get Shouting account with at least one brand. You must be logged in. No email matching required.

Method 1: Connect from the Shopify App Store

Step 1: Find Get Shouting in the Shopify App Store

  1. Log in to your Shopify admin
  2. Go to Apps in the left navigation menu
  3. Click "App store" or "Customize your store"
  4. Search for "Get Shouting"
  5. Click on the Get Shouting app listing

📷 Image needed: Shopify App Store search results showing Get Shouting app

Step 2: Add the App

  1. On the Get Shouting app page, click "Add app" or "Install"
  2. Review the permissions Get Shouting requests
  3. Click "Install app" or "Add app" to confirm

📷 Image needed: Get Shouting app listing page with Add app button

Step 3: Authorization Flow

Shopify will redirect you to Get Shouting's install page. You'll see a brief loading screen: "Connecting to Shopify..." then Shopify's authorization page.

📷 Image needed: Loading screen during install; Shopify OAuth authorization page

Step 4: Approve Shopify Permissions

Review permissions: Read inventory, Read product listings, Read products. (We do not request customer or order data.) Click "Install app" or "Allow".

📷 Image needed: Shopify OAuth authorization page showing permission scope

Step 5A: Account Creation (New Users)

If we do not find a Get Shouting account with the same email as your Shopify store contact:

  1. You'll be redirected to the Complete Your Installation page
  2. Fill in: Email (must match store contact), Password, Brand Name
  3. Click "Complete Installation"
  4. You'll be redirected to Account → Store tab. Your Shopify store is now connected.

📷 Image needed: Complete Your Installation page with form fields

Step 5B: Existing Account (Matching Email)

If we find a Get Shouting account with the same email:

  • Single brand: Connection completes automatically
  • Multiple brands: You'll see a Select Brand page. Choose which brand to connect to, then click Connect Store to Selected Brand

Method 2: Connect from Within Get Shouting

Use this when you already have a Get Shouting account. No email matching required — you are logged in, so we connect the store to your current brand.

Step 1: Log In to Get Shouting

  1. Go to getshouting.app
  2. Log in to your Get Shouting account
  3. Ensure you have at least one brand created

📷 Image needed: Get Shouting dashboard or main navigation

Step 2: Open Account Settings

  1. Click on your profile/account icon in the navigation
  2. Go to the Account page
  3. Click on the Store tab

📷 Image needed: Account page with Store tab visible

Step 3: Initiate Store Connection

  1. Click the "Connect Store" button
  2. In the Connect Store dialog, select Shopify as your platform

📷 Image needed: Connect Store dialog with Shopify selected

Step 4: Enter Your Shopify Store Domain

Enter your store domain in one of these formats:

  • Full domain: your-store.myshopify.com
  • Store name only: your-store (the app will append .myshopify.com)

To find your store domain: Shopify admin URL or Settings → Domains. Click "Connect" or "Connect Store".

📷 Image needed: Connect Store dialog with Shopify store domain input field

Step 5: Authorize on Shopify

You'll be redirected to Shopify's authorization page. Log in if prompted, review permissions, click "Install app" or "Allow".

📷 Image needed: Shopify OAuth authorization page

Step 6: Return to Get Shouting

After authorization, Shopify redirects you back. The connection completes automatically. Your Store tab should show your Shopify store as connected with status "Active".

📷 Image needed: Account Store tab showing connected Shopify store

Verify Your Connection

  1. Go to the Store page in Get Shouting
  2. Products sync automatically on connect; click "Sync Now" to refresh
  3. Your Shopify products should appear in the catalog

Troubleshooting

"Invalid store format"

Use format your-store.myshopify.com. No https:// or paths.

"Failed to complete installation"

Email on form must match Shopify store contact (Settings → Store details).

Store connected to wrong account or brand

We match by Shopify store contact email — not who is logged into Shopify. Agency-managed stores: ensure Store contact email matches the intended Get Shouting account.

Disconnecting

Go to Account → Store tab, find your connected Shopify store, click "Disconnect". You may also need to uninstall from Shopify admin: Settings → Apps and sales channels → Get Shouting → Uninstall.

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