How to Use Team Tab

Invite users, change roles, and manage team members within your current Brand.

Required: Admin or Super Admin. Plans: Team, Agency, and Enterprise. Not available on Starter, Basic, or Pro (single user plans).

Accessing the Team Tab

  1. Click on your Display Name in the top right corner of the navigation bar
  2. Click the Team tab

Account Team Tab

Inviting Users

  1. Click + Invite User
  2. Enter Email Address and select Role (User, Admin, or Super Admin)
  3. Review seat cost notice — new users may incur additional seat charge; existing agency users do not
  4. Click Send Invitation
  5. User receives email; invitation expires in 7 days. Use Resend or Cancel as needed

Account Team Tab

Roles

  • User — Create shouts, view analytics. Cannot change settings or invite users.
  • Admin — All User permissions plus brand settings, social connections, invite users. Cannot manage billing or assign Super Admin.
  • Super Admin — Full access. Only Super Admins can assign Super Admin role to others.

Managing Users

  • Change role: Click role dropdown next to user, select new role, confirm
  • Remove user: Click Remove/trash icon, confirm. User loses access but account is not deleted
  • Cannot remove last Super Admin — Promote another user first

Troubleshooting

  • Team tab not visible: Upgrade to Team, Agency, or Enterprise plan. Or you may be a User — contact Admin.
  • Invitation not received: Check spam. Resend invitation. Verify email address.

Next Steps